Where we deliver. We deliver to addresses across Pakistan.
Cost and timing. Your delivery charge and estimated arrival are calculated at checkout and shown before you pay. Delivery estimates are estimates, not guarantees.
Order processing. Orders are picked and handed to the courier on working days. Orders placed on a weekend or public holiday are processed the next working day.
Tracking. You will receive a confirmation email when your order is dispatched. If tracking is available for your delivery method, the details are included in that email.
Incorrect addresses. Please double-check your delivery address at checkout. If a parcel is returned to us because the address was wrong or nobody was available, we may need to charge again to resend it.
Damaged in transit. If your order arrives damaged, email support@chillkar.com within 7 days of delivery with a photo and we will replace it at no cost.
Contact. support@chillkar.com